Customer service agent / Night shift-$ 24.80/h

At BIXI Montreal, our mission is to transform the urban experience with active, accessible, innovative, and collaborative mobility. In customer service, we put the customer at the centre of everything we do.

In addition to being an environmentally responsible employer, BIXI Montréal offers flexible hours that fit into your summer session or the option of working full-time during your vacation. Help a remarkable company to grow while you meet other people who want to make Montréal a greener city.

Number of hours per week: 30 hrs. Conditions: may vary according to business needs.

We offer : 

• $ 24.80 per hour
• Work from home
• A flexible schedule that adapts to your studies.
  
• 6h Employee and Family Assistance Program (EFAP)
• Opportunities for advancement within the team
• A safe environment that meets the latest health standards
• Unlimited coffee and hot chocolate at the office!
• Fresh fruit daily at the office.
• And above all, extraordinarily passionate colleagues!

Eco-friendly benefits

• BIXI pass with electric bikes included. Ride freely all summer long!

• Monetary compensation of $600 per year for employees using public transport (bus, metro) or active transport (cycling, walking, skateboarding, scooters, etc.).

A unique job opportunity in Montreal

• Make BIXI’s reputation shine by offering quality customer service
• Receive incoming calls: no solicitation is required!
• Learn about various bike sharing systems and the specificities of each one
• Use our CRM (customer relationship management software) for thorough follow-up and information-sharing with your colleagues
• Represent BIXI at promotional events in Montréal
• Performing all other job-related duties

Job requirements : 

• High schooll Diploma (SSD)
• Essential: be bilingual, both spoken and written (French-English)
• Have a strong aptitude for learning
• Have 2 years of call centre experience
• Experience with night shifts
• Available to work 4 nights from 11 p.m. to 7 a.m. from Wednesday to Saturday inclusively with the possibility of doing 37.5 hrs with additional day/evening/night shifts
• Have a strong team spirit
• Be punctual and professional
• Be autonomous and reliable

Mandatory

• Available for full-time training: Week of May 5 to 9

Do you see yourself in this role? Do you have the knowledge and skills we’re looking for? Send us your application now! We’ll start as soon as possible!

Please note that only successful applicants will be contacted.