Bike mechanic External Workshops (Seasonal position)

Are you looking for a job that combines manual work and interaction with customers?

Are you passionate about cycling?

This job is for you!

Reporting to the Sustainable Mobility Project Manager - Bike Expertise, the main responsibilities of the bike mechanic at the external workshops are the maintenance of the BIXI bike fleet and answering general questions from customers at the workshops and temporary summer hubs.

This is a seasonal outdoor position in our 2 new outdoor workshops for the duration of the BIXI Montréal summer season.

What you will do :

• Open and close your workshop/ hub
• Welcome customers to the workshop/hub for the maintenance and repair of their bicycles
• Carry out diagnostics and minor maintenance/repairs on bikes brought by customers in real time to ensure their safety and optimal equipment performance
• Carry out repairs and getting bikes in good condition at the workshop/hub (e.g. brakes, chain lubrication, replacing parts, changing batteries, adjusting gears, etc.)
• Assist customers with the rental of different types of bikes from the BIXI fleet
• Answer users' questions about the responsible use of bicycles and the transport options available in the city (cycle paths, public transport, connections between modes of transport)
• Keep an updated inventory of BIXI bikes available at their workstation for the team's day-to-day operations
• Ensure availability of bikes at the station and rebalance the inventory when required
• Keep your workshop/hub clean and organized for future customers
• Other related tasks as requested by your supervisor

What we're looking for :

Knowledge and skills

• A completed High School Diploma

• A minimum of 2 years' experience in bicycle mechanics or workshops (or any other combination of experience)
• Knowledge of the vocabulary, components and systems of a bicycle
• Perfectly bilingual speaker (French-English)
• Physical skills to handle heavy loads (to move bicycles weighing 22 kg/50 lbs)
• Montréal's streets and directions hold no secrets for you
• Willingness to work flexible hours (days, evenings and weekends)
• General knowledge of BIXI Montréal and its services (an asset)

Softskills

• A team spirit that will make you the perfect mechanic for all your colleagues in the various departments
• A flair for analysis and synthesis
• Autonomy at work
• A problem? You've got the initiative and resourcefulness to sort it out!
• You don't mind working with precision in a stressful environment with many distractions
• Strong customer service skills as you are the first point of contact between us and customers

• Active listening to solve customer issues promptly

What we offer :

• A one-off summer job in Montreal (end of May to 15 October 2024 at the earliest)
• A salary of $21/hour (days, evenings and weekends)
• Work week of up to 40 hours (adapted to your studies)
• The tools you need to get the job done
• Corporate workwear
• A safe, positive and pleasant working atmosphere based on teamwork and collaboration
• · Training and development department within the organization
• · Employee Assistance Program (EAP)
• The opportunity to get your job back in the summer of 2025
  

Eco-responsible benefits

• An active transportation allowance of $50/month if you don't use your own vehicle to get to work.
• BIXI pass with electric bikes included, so you can ride freely all year round!

Develop your career at BIXI Montréal!
#BIXIGoForward

Send your resume to rh@biximontreal.com
Only selected candidates for an interview will be contacted.