Road operations supervisor

Interested in working for the largest electric bike fleet in North America?

Reporting to the Road Operations Assistant Director, the Road Operations Supervisor is responsible for training, supervising and managing driver performance indicators.

What you will do :

• Manages ongoing employee training, in compliance with existing programs and procedures, and participates in the improvement and compliance of ongoing driver training methods.

• Manages and analyzes driver performance using KPIs, and identifies driver training needs.

• Identifies training needs for their team based on performance indicators.

• Ensures compliance with health and safety regulations on the road, and manages CSST cases administratively in collaboration with Human Resources.

• Coordinates team leaders and supervises drivers

• Disciplinary follow-ups

• Manages customer complaints

• Carries out roadside visits in the greater Montreal area and elsewhere, notably Sherbrooke, in order to carry out audits, identify areas for improvement and develop training for their team.

• Maintains a close relationship with subcontractors to ensure optimized performance of Bixi Montréal services.

• Manages and motivates the team to achieve set objectives and initiates action plans required to reach these objectives.

• Participates in equipment improvement and optimization with the fleet supervisor.

• Encourages teamwork, initiative, excellence and employee commitment

• Participates in their team human resource management, including hiring and interviewing, performance appraisal, disciplinary management, and ensures health and safety in operations.

• Performs all other related tasks as assigned

Job requirements:

• Bachelor’s degree (relevant experience may compensate for lack of degree)

• Minimum 3 years’ experience in manufacturing and operations experience in staff management (coaching and supervision)

• Good management of priorities, available, autonomous

• Ability to motivate and communicate effectively

• Organizational skills

• Ability to manage stress

• Valid class 5 driver’s licence and good driving record (SAAQ)

• Advanced knowledge of Microsoft Suite and comfortable with IT tools

• Flexibility

What we offer :

• Permanent position 37.5 h/week (this position involves rotating schedules, including one weekend day: Saturday).

• Flexibility: What you do is important, both at work and at home.

• Fun at the office: we make it a routine.

• Market-competitive salary.

• A positive and pleasant work atmosphere focused on teamwork and collaboration.

• 3 weeks vacation, 5 personal days per year.

• $250 in sports allowance.

• RRSP with employer contributions of up to 5%.

• Medical/dental insurance with 60% employer-paid premium.

• Mission-driven work environment.

Eco-responsible benefits  

• An active transportation allowance of $1200/year if you don't use your own vehicle to get to work. 

• BIXI subscription with electric bikes included. Ride freely all year round!  

Move your career forward with BIXI Montreal!   

#BIXGoForward  

Send us your resume now!

Only those candidates selected for an interview will be contacted.